工作職責
? Operate high performance systems & applications at large scale of WAC & OSI Service.
? Deploying new builds, upgrade the OSI services via the RFC released by other team.
? Identifying and logging product bugs via ticket systems.
? Work closely and consult with the product development and test teams, during both pre-release product cycles and post-launch operations to ensure the highest quality of service.
? Drive automation into service management tasks and processes. Scripting and developing tools for managing services running on Windows Servers.
? Drive down Mean Time To Resolution (MTTR) while analyzing incidents to determine root cause and mitigation plans.
? Participate in 24x7 on call rotation schedule.
? Continuously review and recommend solutions that improve serviceability, availability, reliability, and performance in a cost effective manner.
? Create and maintain metrics, status reports, trending.
? Documentation skills in documenting processes, procedures, and tools descriptions.
任職資格
? 2+ years of relevant hands-on technical experience, and a record of individual technical achievement. (MCSE, CCNA, PMP is a plus).
? Experience and understanding of Windows 2008 and/or 2012 server OS, SQL Server, Hyper-V, IIS, Good working knowledge of Scripting languages, (PowerShell, Python, VBS, ADSI, Perl, Batch etc.).
? Strong understanding of DNS, AD, XML, TCP/IP & Web service.
? Good understanding of PKI (Public key infrastructure).
? Demonstrated ability to work under pressure to assist team in meeting goals and deadlines.
? Good communications skills, customer service experience and proactive attitude.
? Good in English, both verbal and written.
? Experience and understanding of Windows Azure and Office365 is a plus.
? Experience and understanding of CND and F5 is a plus.
? Experience of Microsoft project is a plus.

世紀互聯(lián)數(shù)據(jù)中心有限公司（21ViaNet Group, Inc，簡稱世紀互聯(lián)）是中國目前規(guī)模最大的電信中立互聯(lián)網(wǎng)基礎設施服務提供商。我們?yōu)榭蛻籼峁I(yè)界領先的服務器及網(wǎng)絡設備托管服務，并通過優(yōu)質(zhì)的網(wǎng)絡互聯(lián)服務（interconnectivity），幫助企業(yè)全面提升其互聯(lián)網(wǎng)基礎設施的性能、可用性和安全性。此外，我們的服務范圍還涵蓋管理式網(wǎng)絡服務（managed network services），致力于幫助客戶通過廣泛的數(shù)據(jù)傳輸網(wǎng)絡和特有的BroadEx?智能路由技術在互聯(lián)網(wǎng)上更快捷、更可靠地傳輸數(shù)據(jù)。

作為一家互聯(lián)網(wǎng)基礎設施服務提供商，世紀互聯(lián)的基礎設施與國內(nèi)全部電信運營商、大型非運營商企業(yè)和地方互聯(lián)網(wǎng)服務提供商（ISPs）運營的網(wǎng)絡均保持互聯(lián)互通，這使得世紀互聯(lián)旗下每家數(shù)據(jù)中心都能夠作為客戶數(shù)據(jù)流中的一個網(wǎng)絡訪問點來發(fā)揮作用。與此同時，世紀互聯(lián)憑借特有的BroadEx?智能路由技術，可幫助客戶自動選擇出最優(yōu)化路徑進行數(shù)據(jù)流引導，確保快速、可靠的數(shù)據(jù)傳輸。這樣，世紀互聯(lián)以網(wǎng)內(nèi)、網(wǎng)外高水平的互聯(lián)性戰(zhàn)略設計，滿足客戶因為網(wǎng)絡互聯(lián)性不足而產(chǎn)生的需求，從而提供完整、有效的全方位解決方案。

目前，世紀互聯(lián)在國內(nèi)33個城市運營47家數(shù)據(jù)中心，這些基礎設施均由高質(zhì)量的數(shù)據(jù)中心和龐大的數(shù)據(jù)傳輸網(wǎng)絡組成。世紀互聯(lián)現(xiàn)已擁有超過1,300個客戶，橫跨多個領域，涵蓋互聯(lián)網(wǎng)企業(yè)、政府機構、大型藍籌股企業(yè)及中小企業(yè)等。